Privacy Policy

Poland by Locals sp. z o.o. (hereinafter referred to as "Company", "We", "Us", or "Our") is committed to protecting the privacy of our customers and website visitors (hereinafter referred to as "You" or "Your"). This Privacy Policy explains how We collect, use, disclose, and protect Your information when You use Our website and services. By using Our website and services, You agree to the terms of this Privacy Policy.

Information Collection and Use

We may collect and process the following types of information about You:

Personal Information: We may collect personal information such as Your name, email address, and other contact details when You book a trip with Us, sign up for Our newsletter, or contact Us through Our website. This information is collected on the basis of Your consent, which You may withdraw at any time.
Payment Information: When You book a trip with Us, We use Stripe, a third-party payment processor, to process Your payment. Stripe may collect and store Your payment information, including Your credit card number and billing address. Please refer to Stripe's privacy policy for information on how they handle Your payment information. Technical Information: We may collect technical information about Your device, including Your IP address, browser type and version, and operating system, when You visit Our website. This information is collected on the basis of Our legitimate interest in improving Our website and services.
Usage Information: We may collect information about how You use Our website, including which pages You visit and how long You spend on Our website. This information is collected on the basis of Our legitimate interest in improving Our website and services.
Location Information: We may collect information about Your location when You use Our website or book a trip with Us. This information is collected on the basis of Your consent.

We use Your information to provide You with Our services, communicate with You, improve Our website and services, and comply with legal requirements.

Information Sharing and Disclosure

We may share Your information with third parties in the following circumstances:

Service Providers: We may share Your information with service providers who assist Us in providing Our services, such as payment processors and website hosting providers. For example, We use Vercel to host Our website and Sengrid to send transactional emails, and they may have access to Your information in the course of providing their services. We only share the minimum amount of information necessary to perform the services and We require that Our service providers implement appropriate technical and organizational measures to protect Your information.
Legal Compliance: We may disclose Your information to government authorities or other third parties if We are required to do so by law or if We believe that such disclosure is necessary to protect Our rights and interests.
Business Transfers: If We sell or transfer part or all of Our business, Your information may be transferred as part of that transaction.

Information Security

We take reasonable measures to protect Your information from unauthorized access, use, or disclosure. However, no security measures are foolproof and We cannot guarantee that Your information will never be disclosed in a manner inconsistent with this Privacy Policy.

Your rights

You have the right to access, correct, or request deletion of Your personal information. You may also have the right to request that We stop processing Your information or to object to Our use of Your information. To exercise Your rights, please contact Us using the contact information provided at the end of this Privacy Policy. You also have the right to file a complaint with the data protection authority